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Privacy Policy

Respect. Discretion. Protection.

Quantum Ascension, LLC doing business as Kenni-Richelle Coaching respects your privacy and is committed to handling your information with care, discretion, and integrity.

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This Privacy Policy explains how we collect, use, protect, and manage information shared through this website and our services.

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1. Information We May Collect

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We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Billing information

  • Form submissions

  • Messages or inquiries

  • Scheduling information

  • Client intake details

  • Documents you choose to upload or share

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We may also collect limited technical information automatically through website tools, such as:

  • Browser type

  • Device information

  • Pages visited

  • Referring links

  • Cookies or analytics data

 

2. How We Use Your Information

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We may use your information to:

  • Provide coaching services or program access

  • Communicate with you about your sessions, purchases, or inquiries

  • Deliver resources, updates, or support materials

  • Process payments

  • Improve our website, offerings, and client experience

  • Send marketing communications, where permitted by law

  • Maintain internal records and administrative systems

You may unsubscribe from marketing communications at any time.

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3. Data Protection

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We take the protection of your personal information seriously and use reasonable, industry-standard safeguards to protect the information you share with us.

For client records, communication, scheduling, forms, and certain elements of service delivery, we may use Practice Better, a platform designed to support secure handling of client information and built with HIPAA-compliant safeguards.

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These protections may include:

  • Encrypted data storage and transmission

  • Secure client portal communication

  • Controlled access to client records and shared documents

 

While Quantum Ascension is a coaching practice and does not provide medical or healthcare treatment, we intentionally uphold a heightened standard of confidentiality and data stewardship in support of client trust and professional care.

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By using this website or engaging in our services, you acknowledge that:

  • Electronic communications and digital storage always carry some inherent risk

  • No system, website, software, or platform can guarantee absolute security

  • We take reasonable and intentional steps to protect your information

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4. Third-Party Services

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We may use trusted third-party tools and service providers to operate our business, including for:

  • Payment processing

  • Email marketing

  • Scheduling

  • Website hosting

  • Client management

  • Analytics

These third parties maintain their own privacy and security policies. We are not responsible for the privacy practices of third-party platforms, websites, or services.

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5. Cookies and Analytics

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This website may use cookies, pixels, analytics tools, or similar technologies to improve user experience and understand site engagement.

You may disable cookies through your browser settings, though some site functionality may be affected.

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6. Confidential Information

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Please do not submit private medical, psychiatric, emergency, or crisis information through this website unless specifically requested through a secure platform. If you are experiencing a mental health crisis or emergency, contact an appropriate licensed provider or emergency service immediately.

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7. Your Rights

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Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent to marketing communications

To make a request, please contact us at the email below.

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8. Children’s Privacy

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This website and our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

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Contact

If you have questions about this Privacy Policy or how your information is handled, please contact: k@kennirichellecoaching.com. 

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